Virtual Heart clinic

An alternative to face-to-face clinic

The virtual clinic provides virtual medical consultations, as well as a way to schedule follow-up appointments from a health professional to the patient.

Without having to leave home, patients are still guaranteed of quality care. The doctor looks, listens, and engages the patient to diagnose the health issues and recommend the most efficient health plan.

Virtual Clinics put patient in control by allowing them to report outcomes and submit data on their own time and without the need for travel or set appointment time

It can help to manage of a range of cardiac conditions.

The virtual clinic service is suitable for initial appointment, discussion, management plan and follow-up appointments.

Our consultants invite patients to virtual clinics as an alternative to face to face consultation.

Virtual clinics help to streamline services and make use of digital technology to reduce face-to-face outpatient care.

Experts say it has proved a ‘very efficient’ way to manage patients.

Virtual clinics can speed up access to tests and specialist care for those who need it.

You can call us on 0191 284 1355 or book directly online to arrange an appointment via video or phone. You will receive a confirmation via email. Appointments via video will also receive a link in the email to connect to the video appointment. There is nothing to install, the video appointment will work with most internet browsers. However, we do recommend that appointments are undertaken either on a phone, tablet or on computer.

In addition, a virtual visit is a great option if you're worried about infections because it allows you to seek medical attention from your home and limit the spread of disease.

You can book a video or phone consultation to a GMC registered doctor, either on the phone or via video. Appointments include the cost of a prescription and we can also arrange for it to be delivered directly to your door or collected from your nominated pharmacy.

Virtual Clinic can also provide electronic prescriptions directly to some pharmacies.


How does it work?

You book an appointment online for a time that suits you. You go to the URL we provide at the time you chose. You connect with the doctor instantly.

How long are these appointments?

The appointment is 20-30 minutes. If you are insured please get authorisation from your insurance provider as this will be required at the time of booking an appointment. However, if you paying for yourself you would require to pay before the consultation via the paying portal.

How much does It cost?

Appointment via video or phone £200 for new consultation and £150 for follow up consultation, which includes the writing of a prescription if required. Please be aware that as we are a private service, while the writing of the prescription is included in the consultation fee, you will need to pay for the medicine itself from the pharmacy. Medication prices may also vary depending on the dispensing pharmacy.

What If the video doesn't Work?

There are some instances, due to the many different variables involved, which may influence whether the video or phone connection is successful. If a video link is unsuccessful for any reason we will attempt to contact you via phone, so please ensure that you provide a suitable contact number.

The doctor hasn't called or started the video?

We endeavour to see all patients at an allocated time. However, if for any reason you do not hear from the doctor at your scheduled time, please let us know.

How can I get my prescription?

We can either post your prescription to you or send it directly to your nominated pharmacy. Please ensure that you are able to provide accurate details of the pharmacy you would like us to send to.

Private referrals and letters can be also posted to you or directly to the consultant or specialist.

Prescriptions will only be provided when it is clinically indicated by the doctor. The cost of writing the prescription is included in the cost of your appointment. However, you will need to pay the cost of the medicine(s), either at the pharmacy or prior to being delivered.

What if I need to cancel?

If you cancel your appointment 24 hours before it starts, then you will receive a full refund. However, If you cancel your appointment within the 24-hour period before the appointment is due, then you will be liable to pay the cost of the consultation. If you do need to reschedule please call us on 01912841355.

Benefits of video consultations

Video consultations can also be invaluable for a range of other problems where you would normally see a doctor.

Video consultations are easy to arrange and offer a convenient and cost-effective alternative to seeing a doctor privately in a clinic. They are also available wherever you are so long as you have a computer, phone or tablet and a broadband connection.

Video appointments are a great way to see a private UK-based consultants at a time that suits you and obtain early diagnosis and treatment.

The doctor also can arrange for medication and for tests as appropriate using our home-testing service if required.